What Customers Should Know

  • The Key Won't Turn! (Ignition Problems)
    You've just arrived at the store shopping and you're ready to head home.  You put your key in the ignition and… oh, no! The ignition won't turn! What do you do now? Don't panic.  The...
    Published on: Jan 17, 2021
  • Objects in the Mirror (Rearview Mirror Safety and Maintenance)
    You may remember a song that went, "Objects in the rearview mirror may appear closer than they are." While that was a song about life's lessons, there are a few things we should all know about how imp...
    Published on: Jan 31, 2021
  • Start Me Up (Ignition Systems)
    When you start up your gasoline engine car, you may not know that it's using the same ignition principles as it has for decades.  You have spark plugs that require enough power so a spark can jum...
    Published on: Feb 07, 2021
  • How Much Does It Cost? (Variations in Vehicle Repair Costs)
    Ever wonder why it costs so much more to fix a similar problem in two different vehicles? Let's say you now own an SUV and before that, you owned a car.  Your SUV's air conditioning system needs ...
    Published on: Feb 28, 2021
  • Singing a Different Tune (Up) (Tune Ups)
    Engines required a lot more maintenance in earlier times.  You'd have to have your spark plugs, wires, rotors, caps, distributor points, fuel and air filters changed periodically.  There wer...
    Published on: Mar 07, 2021
  • If You Drive Like a Maniac (Aggressive Driving is Bad for a Vehicle)
    When someone mentions driving like a maniac, they're not talking about you, surely? Besides the safety issues of aggressive driving, you should know that your vehicle will last a lot longer if you'll ...
    Published on: Mar 14, 2021
  • Move it or Lose It (Dormant Vehicles)
    When it comes to your vehicle, driving it too much can cause some issues.  But what about not driving a vehicle enough? That has consequences as well. Here are a few things that can happen if a ...
    Published on: Mar 21, 2021
  • Slippery When Wet (Driving on Wet Leaves)
    When the leaves fall, you might take a sightseeing trip to see them at peak color.  Or you may simply live in a spot where there are a lot of trees.  When those leaves get wet, you'd be surp...
    Published on: Apr 25, 2021
  • A "Mounting" Problem (Motor Mounts)
    You know how heavy your engine and transmission are, so you can imagine how tough the parts that hold them onto your vehicle's sub-frame must be.  Not only must they support the weight, they also...
    Published on: May 16, 2021
  • Got it Covered! (Timing Cover Maintenance)
    You may have heard at one time or another about something called a timing belt or timing chain in your engine.  And you may know that if they fail… well, let's just say that there can be s...
    Published on: May 23, 2021
  • The Best Book that's Not a Best-Seller
    Sometimes the movie is better than the book, sometimes it's the other way around.  But when it comes to your vehicle, the best book of all is the owner's manual. The plot is simple: Owner wants l...
    Published on: May 30, 2021
  • A Honking Big Jam (Stuck Horn)
    At one time or another, most drivers honk their horn at someone who might be texting at a stoplight or not paying attention when they're driving.  But what happens when you tap on your horn and a...
    Published on: Jun 06, 2021
  • Weather Station on Wheels (Vehicle Sensor Maintenance)
    You probably never thought about it, but your vehicle is like a rolling weather station.  It can check the outside temperature, let you know when the roads are slippery and help you deal with rai...
    Published on: Jun 20, 2021
  • Not Too Hot and Not Too Cold (Temperature Gauge)
    You know your body temperature is supposed to be 98.6 degrees F, 37 degrees C.  Your vehicle has a normal temperature, too, and if you pay attention to it, that can save you some big headaches do...
    Published on: Jun 27, 2021
  • Your Vehicle is Talking to YOU (Service Warning Signs)
    Your vehicle may be like that famous battery bunny, the one that just keeps going and going.  But while it may seem sometimes like you never need to take your vehicle in to be worked on, there ar...
    Published on: Jul 25, 2021
  • Such a Little Part (Climate Control Resistor)
    You expect your heater/air conditioner to work like it should.  You have a control for temperature and one for fan speed.  You even have a control for what vents the air comes out of.  ...
    Published on: Aug 08, 2021
  • Something to Latch On To (Hood Latch Safety)
    The other day, a driver was trying to open his vehicle's hood so he could add some windshield washer fluid.  But when he pulled the hood release inside the car, nothing happened.  Usually, ...
    Published on: Aug 15, 2021
  • What is a TPS? (Throttle Position Sensor)
    You know you have an accelerator pedal; step on it and your vehicle is supposed to go.  But did you know there is a part in your vehicle that keeps track of where the throttle is? It's called the...
    Published on: Nov 21, 2021
  • When Your Air Bag Light Comes On (Illuminated Air Bag Light)
    There are some dashboard lights you should pay more attention to than others.  One is the air bag light.  If it's on and your vehicle is in an accident, your air bags probably won't do their...
    Published on: Nov 28, 2021
  • Cold Weather Vehicle No-Nos (Items to Avoid Storing in a Freezing Vehicle)
    It's always easier to leave a few things in your vehicle so you'll have them on hand.  But in cold weather, while it's a good idea to carry items such as a phone charger, blanket and shovel, ther...
    Published on: Dec 05, 2021